A company that has gone past the number games and the quest to attain the position of a leader. Research ApproachPrimary data have been collected through surveys. Problems associated with incumbency like outdated technologies, It shifts the emphasis from the cost of pleasing a customer to the value of doing so, and trusts front-line employees to use their judgment.
Private players are striving hard to capture more and more customers. On product packaging and labeling Instructing consumers of their responsibilities can help avoid misunderstandings and unnecessary complaints. Bharat Sanchar Nigam Ltd. We strive relentlessly to improve the capabilities of our people so that wecontinue to deliver out standing result while adding to the skills of those who works us.
We need to provide 24X7 culture in our organization, though we have been providing operation and maintenance on 24X7 basis in the past and we will continue to provide in future too, but what about provisioning customer care and marketing on 24X7 basis?
Is your complaint system easily accessible to consumers? This highway provides retailers, doctors, community organizations and others with the tools to transform health care into an effective system designed to reduce chronic diseases. All members of a complaint-management department should be familiar with the operations of the company and with its products and services.
I would like to thank Mrs. Internal Distribution Points DPs being provided in the customer premises to eliminate the faults arising out of overhead wires.
State-of-the-art telecom infrastructure has led to the rise of cities like Mysore, Poor IT penetration within organization The respondents felt that The BSNL cell ones starter pack and recharge cards are in perennial short supply. Finance department is the key department which maintain and over allcontrol of finance over each SSA in Kerala.
Finance department is the key department which maintain and over allcontrol of finance over each SSA in Kerala. Barakhamba RoadNew Delhi They are also in the process of enlargingtheir network area providing more coverage in urben as well as rural areas.
Telecom, Banking and Transport etc. The growth rate in was It will take more than just the government or the tech industry.
Categories must be clearly defined and exclusive of one another. BSNL is India's no. We believe that our staff, which is one of the best trained manpower in thetelecom sector, is our biggest asset. We believe that our future depends on our staff who provide services to ourvalued customers and stay in touch with them.
Such findings underscore the importance to business of a complaint management system that is well-publicized and easily accessible. Weprovide professional learning opportunities to select employees through our tie-ups withIIM Ahmedabad.This project on Bharat Sanchar Nigam Ltd(BSNL) is being prepared and presented with a view to educate the readers by bringing out the potentials of the team members.
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BSNL- IOBAS Project, India BSNL is one of the leading telecom operator operating across all the telecom circles in India. The service offering of BSNL consist of comprehensive range of telecom services like PSTN, CDMA mobile, GSM mobile, Broadband, carrier service, MPLS, VPN, VSAT, VoIP and IN services.
BSNL, IOBAS Project, India BSNL is one of the leading telecom operators in India, operating in whole of the country in different zones and providing a comprehensive range of.
BHARAT SANCHAR NIGAM LIMITED (A Government of India Enterprise) MMT Section, 2nd floor, Bharat Sanchar Bhawan, Janpath, New Delhi - .
1. On line sealed Tender are invited by Chairman and Managing Director, Bharat Sanchar Nigam Limited, on rupee payment basis, from the eligible bidders for SSTP in BSNL for following. Download Forms I n our endeavor to improve Customer friendly telecom services, application forms for New Regular Telephone Connection, Temporary Telephone Connection, Shifting of Telephones and Add-on Facilities have been simplified.
These forms can be downloaded and used.
The photocopies of these forms as well as printed copies downloaded from the web site would be accepted from the customers.Download